Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we collect information you provide willingly. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service tailored to your business needs.

Our website automatically gathers certain technical details when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

NeatPortalFrame respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We regard the protection of your personal data as a priority and deploy suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted exchanges, and restricted access to personal information within our organization.

Even with robust security measures, no online transmission is entirely risk-free. We continuously update our security practices to guard against emerging threats.

Your Privacy Rights

You possess important rights regarding your personal data. Depending on applicable laws, you may be entitled to view, rectify, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only as long as necessary to deliver our services and meet legal obligations. Retention durations differ by data type and purpose of collection.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our pages. Cookies help us recall your preferences and assess site performance.

You can adjust cookie settings in your browser. However, turning off certain cookies might impact how the website works. For detailed details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only NeatPortalFrame and our site. We are not responsible for the privacy policies of third-party sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.